Return and Refund Policy

Last updated: September 2026

Our Promise

If you’re not completely happy with your purchase, we’re here to make it right.

Returns

We accept returns within 30 days of delivery. To be eligible, items must be:

  • Unworn and unused
  • In their original packaging
  • In the same condition as received

How to Return

Email us at hello@glideandco.com with your order number and reason for return. We’ll guide you through the next steps.

Refunds

Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

Sale items and gift cards are non-refundable unless they arrive damaged or defective.

Exchanges

We don’t offer direct exchanges. If you’d like a different size or style, please return your item for a refund and place a new order.

Damaged or Wrong Items

If you received a damaged or incorrect item, please email us within 7 days of delivery with photos and we’ll sort it out right away.